In 1997, IBM created a set of mainframes they called ‘Deep Blue’.

This supercomputer was capable of analyzing over 200 million possible chess moves per second to select the optimal chess strategy.

Deep Blue defeated world chess grand master Garry Kasparov.

But was this any surprise? When you compare that to Kasparov’s brain (processing an average of five
moves a second), Deep Blue logically held a slight
advantage.

But here’s the problem: Deep Blue consumed so much energy that it was a fire hazard.

During the game, IBM had a team standby with fire extinguishers to ensure the darn thing didn’t blow up in flames.

Kasparov, on the other hand, barely broke a sweat.

Calculations vs Outcome

Gerald Tesauro was a computer programmer at IBM. While the press celebrated the amazing achievement that Deep Blue made against the world’s chess grandmaster, Mr. Tesauro saw a problem.

Deep Blue was calculating millions more moves than its human counterpart, and yet it barely won the game.

The human cortex, on the other hand, was way more efficient. It consumed less energy than a
light bulb even when deep in thought.

In Tesauro’s opinion, the quantitative ability of calculations was simply too rigid.

The machine itself simply looked at moves a user made and predicted the possible outcome based on millions of other moves other grandmasters have previously made.

To put simply, it was a complex mathematical problem.

Moves vs Mistakes

Human cognition is more complicated than mathematical problems.

Kasparov may not have had the computational abilities of Deep Blue, but neurons in his brain were trained and refined through years of experience to process not only the move but everything from patterns on the chessboard to strategic alternatives.

Tesauro took a different approach. He wrote a software, which he codenamed TD-Gammon (TD for temporal difference). The program started as a tabula rasa (or blank slate- a fancy useless term I learned. Actually, I take that back. It came in useful once with a consultant neuro-radiologist who was being a smart ass and would only scan a patient’s head if I knew the answer. Fortunately for the patient, my answer saved his life).

According to Jonah Lehrer, author of How We Decide, Tesauro’s program initially made dumb mistakes, as it was entirely random. It lost every single match, but not for long. The program was designed with no moves programmed, but to learn from its own mistakes. Every night, it would play itself and patiently learn what were the most effective moves.

After a few hundred thousand games, TD-Gammon defeated the best human players in the world. The program has revolutionized the use of AI today, from ‘clever’ elevators in skyscrapers that manage efficient usage to control towers in airports that can determine the best flight schedules based on previous learnings.

Conclusion

The human brain is complex. We learn from previous mistakes, often through our brain cells determining our next moves, habits, routines, and patterns based on previous mismatches in dopamine firing rates dependent on our expectations vs outcome.

Therefore I propose that instead of approach every problem we face with the question of ‘what is the best move?’, and playing through all kinds of scenarios, the better question would be ‘based on mistakes from past experience, what is the best course of action?’

Thinking entirely based on the permutations of possible scenarios, outcomes, moves and strategies is valuable. It’s the core of game theory. However, akin to the analogy of Deep Blue, we become ‘prisoners of our mind’ and get trapped in thought loops.

I propose that this can be applied to all areas of life. How to make a business decision. How to figure out something in one’s relationship. The ability to draw from past patterns provides a useful frame of reference to future success.

If there’s no frame of reference to past experience, perhaps one should get frames of references through friends, advisors, mentors and others that they trust.

Otherwise, the outcome will probably require a fire extinguisher.

Any thoughts after reading this? Please share them in the comments below.

“Doing what you like is freedom. Liking what you do is happiness.” -Frank Tyger

I heard this quote today from Tony Hsieh of Zappos, while working my way through my advanced preview copy of Tony’s new book, Delivering Happiness.

Over the past couple of years, I think I’ve figured out the 1st part, and I am living it. I think it’s time to start moving towards cracking the 2nd part.

I have considered myself pretty happy. But perhaps I’m merely satisfied? Doing what you like simply takes some risk and hard work, and you can gain plenty of satisfaction. But to pursue happiness- one needs to go beyond the ’self’, and find something beyond fulfilling your own needs but to fulfill the needs of society on a great whole.

In other words, to desire freedom you have to be pretty selfish. To obtain happiness, you must be rather selfless. In short: happiness and satisfaction are 2 pretty different things.

But is it a catch-22? Or is it possible to get both? I’d love to know what you think in the comments below.

Perspective is an amazing thing. The Pale Blue Dot illustrates this.

The Pale Blue Dot is a photograph of planet Earth taken in 1990 by Voyager 1. I saw it for the first time today. The image show planet earth against the vastness of space. The image was taken by request of Carl Sagan after Voyager 1 completed it’s primary mission and was leaving the Solar System. They turned the camera around to take a photo of Earth, across a great expanse of space and here’s what he said:

“Look again at that dot. That’s here. That’s home. That’s us. On it everyone you love, everyone you know, everyone you ever heard of, every human being who ever was, lived out their lives.

The aggregate of our joy and suffering, thousands of confident religions, ideologies, and economic doctrines, every hunter and forager, every hero and coward, every creator and destroyer of civilization, every king and peasant, every young couple in love, every mother and father, hopeful child, inventor and explorer, every teacher of morals, every corrupt politician, every “superstar”, every “supreme leader”, every saint and sinner in the history of our species lived there.”

On a mote of dust suspended in a sunbeam.

We are now in Samara, Costa Rica. Here for a few more days before we start heading back to the US. We got here from Santa Teresa but thought it was a little too touristy. We stayed at the Jungle House, a place owned by 2 ex pro surfer for Quicksilver. But the few days in Santa Teresa compared to Samara felt like a waste of time (and money) just because the waves were way too big unless you get up at 6am for low tide. While there is Playa Carmen nearby, Samara is just a much more gentle break for beginner surfers.

The highlight in Santa Teresa was going to Vista Del Olas – also known as ‘view of the waves’. This is a place above Santa Teresa near Playa Carmen where we got great views of the entire city below while bathing in an infinity pool and cooked our own meat. Had one of the best rib eye steaks here.

We met a very nice Israelian couple at Vista Del Olas, Royi and Riki. They are on their honeymoon from Israel and Royi is a Colonel for the Israeli military. They drove us all the way here from Santa Teresa in their 4×4, and Royi’s offroad skills helped us navigate through 5 rivers and the dirt roads with pot holes. Thankfully, we trusted the right strangers and all our organs are still intact :) They are also actually cool people, and we’ve been hanging out with them here at the beach surfing, dining, and off diving/snorkelling in the next couple of days.

One of the things I love the most about traveling is meeting people. We also met Victor and Vanessa, a lovely couple from Spain who we will be visiting when we get there this summer.

The plan for now is to stay in Samara for a few days. We are staying at a pretty nice comfy place with internet so I can get some work done. Then the plan is to get to the volcanoes before heading back to San Jose.

Pura Vida!

One of my biggest achievements in the past week was conquering my first 5-6 ft
wave.

I have Greg Gordon, owner of CRSurf, to thank for recommending the itinerary to get ourselves out here before exploring the rest of Costa Rica.

If you are a surfer and want the best surf forecast and research site, make sure you visit Greg’s website.

Dominicalito is a beach break known for surfing, because of the high tide waves that make it a great place for actual wave surfing without breaks being as brutal as far out in Dominical.

But there are still rip tides and as rocks cover the bottom, you can technically wipe out on them. But hey, might as well get right to it right :)

We went out there with our new friend and surf coach, Bob Clark. Bob is an ex pro surfer, but a very old skool kind of guy. You probably won’t find him in Google as he likes to keep his anonymity, but he’s toured for 25 years, and was a national surf long board champion. His son is also a US national champion 3 times in the past and a national champ in Costa Rica. Bob’s a pretty hardcore instructor, but let’s just put it this way. Before Bob, I was hit and miss with pop ups in whitewater. After Bob, I rode my first 5-6 ft wave to shore. I think the results speak for itself.

We got pretty lucky with finding Bob, because he does not run a surf business. We actually met Bob entirely by chance.

But as soon as he started teaching us and giving us some tips, we knew we had to get lessons with him. What I found interesting is that a few of the local instructors smirk at the mention of Bob’s name. We don’t really know why, Ask any of the local surf instructors about Bob and they will have this smirk on their face…

But you can’t go wrong with a lesson with Bob. If you are ever in the area, just get in touch with me, and I’ll hook you up to his personal private number and you can arrange something privately with him.

Now to bigger waves…

I can’t believe we are leaving Dominical tomorrow. I also can’t believe we’ve been here for 10 days.

It’s interesting how when you travel, it’s easy to set yourself into a comfort zone. While you know what you really need is to keep moving, it’s easy to just settle into what feels easier and more familiar. Owners at restaurants we eat in every day are now our friends. The doctor says eat an apple a day to keep the doc away. Screw that. We eat a pine-apple a day, and boy does it beat an apple.

But it’s time to go. I don’t like to move too quick when I travel, but I also don’t like to move too slow. I’m glad we spent the last 10 days here, but it’s time to move.

But speaking of pineapples. Oh. My. God. I’ve never had such delicious, sweet, succulent pineapples in my life. If you ever come to Costa Rica, eat a pineapple. Just one. Then try to stop. It will make your entire stay worth it. I am sure it depends where you get it from, but we’ve had it from 2-3 different locations now and it’s truly mouth watering savouring worth the $2-$3 you pay for one.

I thought I’d share our daily routine here. Every day, we have lunch at Soda Nanyoa. We love this place, not only for the food, but the value for money. Each meal costs us approximately $8 pp including your choice of a shake. It’s the best value for money place in town, and many locals frequent here. A couple of the ‘waiters’ always look angry that we try to avoid, but the food seriously makes up for it.

Once we fill up our tummies, we would cross the road to practice our spanish with Diego, while his older colleague Hugo picks a pineapple and mango for us to cut out back. We usually are sweating by this time in the Costa Rican sun, but the big smiles on their faces and the informal spanish lessons we get make this worth it. A few minutes later, Hugo would come out with the pineapples all perfectly cut up while speaking to us in very rapid spanish. We would try our best to pretend we know what he is talking about. We don’t.

We would then head back to the fantastic Hotel Domilocos, run by couples Vivien and Michiel. The place is literally 100 meters from a quiet strip of beach away from the crowds. I will stay here again, and have Michiel to thank for making the place feel like a 2nd home. He gave us complimentary drinks on our first night, sorted out any issues swiftly and professionally, and even gave us a free alcohol flame lit ice cream (found out afterwards it was actually absinthe, to be specific) as our 2nd dessert finale one night. Absolutely stay here for at least one night if you are ever in Dominical. Mention me and Michiel or Vivien may sort you out with a better deal too.

Dominical is also in the middle of the rainforest. It’s also south west of San Jose, which means transport here makes you somewhat isolated from the other more ‘touristy’ parts of Costa Rica. So you have to make sure you arrange everything in advance. For example, Semana Santa (Easter) starts tomorrow, so everywhere in Costa Rica is going to be very busy. 4×4 rentals and most hotels will be booked up. Our whole trip to Santa Teresa is not only going to cost us $250, but will involve multiple shuttles and ferries over the course of the next 2 days. No limos involved.

But you know what? I’m looking forward to Santa Teresa already. It was actually the first place we wanted to go to, and the beach breaks there are supposed to be amazing. We’re staying with 2 professional surfers who are affiliated with Quicksilver, so hopefully will get some tips.  There is also a private beach just off the backyard so should make my early wake up calls that much easier…

This is a review of a great place to stay in Costa Rica called Casa 69.

When we got to Costa Rica, my girlfriend and I were going to stay at a place called Costa Rica Guesthouse. At $45 a night, that seemed like a great deal. However the whole thing turned out to be an ordeal. You can read more about that in our separate Costa Rica Guesthouse review.

We stumbled upon Casa 69 by chance through some great tripadvisor reviews. This B&B belonged previously to one of San Jose’s most distinguished families in 1938. It is within walking distance to all museums and places of interest. It was also only 10 minutes walk to the town center, and the area is considered safer than San Jose downtown.

Compared to Costa Rica Guesthouse, Casa 69 costs a little more at $55-$65 a night. It is not a place for budget backpackers, but it was absolutely worth the stay.

Booking the place was as smooth as ice. I emailed Kurt, the owner, and he arranged for a private transport that took us from SJO airport at a reasonable rate. One of his staff greeted us at the door. We felt like we were in a 5 star family resort.

Do note: Casa69 is less of a backpacker hostel, but a slightly more upscale place on a budget. The staff there were fantastic and immediately helped us carry our bags to our room.

The first night, we stayed across the street at the newer section. The place was immaculate, the shower was great. The only issue was the slow public wifi signal because the new area did not have access to the wifi in the main buildings.

The owner, Kurt, gave us some great info on where to eat nearby and changed some currency for us at a very good rate.

Returning to Casa69

We checked out the next day to go to Costa Rica Guest House. But due to various issues with them, we no longer decided to stay there.

At this point we had no where else to stay. It was in the middle of the day. So we decided to call up Kurt at Casa69.

We explained the situation to him. He said if we wanted, we could go back and stay there. He even offered a small discount as we were staying for a week.

We moved into our new room, which was on the side of the old building, and absolutely loved it. The room was even better, and the internet was working.

Over the next week, Kurt’s business partner Jens also helped us with various things including serviced laundry on site.

Conclusion

Kurt and Jens @ Casa 69 illustrate the difference of great customer service. Everything from start to finish at Casa 69 was well attended to, and we truly enjoyed our stay.

A business ran like Kurt’s & Jens’ at Casa 69 is how things should be ran.

Introduction

Before we arrived to Costa Rica, my girlfriend and I were looking for decent places to stay. Our main goal was good value for money. My girlfriend Gita found a place called Costa Rica Guesthouse. Their photos and reasonable rates drew us in and they also had decent reviews on a website. At $45 a night, that seemed like a great deal. So Gita put in a booking for an ensuite room with a king sized bed and private bathroom through their website.

Unfortunately, they had no availability for a private room on the first night of our arrival. So we decided to find somewhere else nearby for the first night.

Arriving at Costa Rica Guesthouse

The next day, we got to Costa Rica Guesthouse the next day. The place looked pretty nice, and the receptionist was pretty friendly.

Unfortunately, 3 management errors led us to decide to no longer to staying there, and leave with a bitter taste in our mouth:

Error #1: The person who booked us in mistakenly put us into a room with a shared bathroom, even though we specifically booked for one with a private bathroom through their website. In fact, we even called to confirm a couple of days before, and were told to do it from the website as all would be fine.

Error #2: The nice receptionist swapped us to a private room, but the room was extremely loud as it was right by reception and faced the street. Asking whether they can put us in the other rooms as we were the first guests of the day, she said she can’t, as it would be ‘unfair to the other guests’.

Error #3: We moved into this room that would be ‘unfair to other guests’, and realised what would be so unfair about it: the plumbing did NOT work! My girlfriend went to the bathroom and there was no water! Yep, we now got a noisy bedroom right off the main street, with a private bathroom. Except… there was no water.

And it was dry season in Costa Rica.

“Sorry, it’s your fault”

I explained to the receptionist that based on the circumstances, this was unacceptable. We will just find somewhere else. I just wanted our deposit back.  She called the manager who was out to lunch. But instead of refunding our deposit, he told her to insist to us that this was somehow ‘our fault’.

No, he can’t refund the 5% deposit, because he didn’t process it. And no, because we’ve booked in and it’s now within 48 hours, he will also have to charge us for the 1st night, whether we choose to stay or leave.

“You are about to lose your job”

Wow. Congratulations.
Someone needs to go back to hotel (or hostel) management school.

But I was mostly pissed off that he made it seem like it was our fault. I saw my girlfriend put the booking through. She did it correctly. It was their fault, and they needed to accept it and stop blaming their customers.

So to prove this point, I went on their website.

I clicked on the link clearly under the ‘ensuite’ booking. It took us to some 3rd party site who took deposits on their behalf, called
‘powerhostels’. It appears that Costa Rica Guesthouse is an affiliate of this website.

There was only one option on that website for a ‘private double room’. When you click through a link on their website that led you here, guests would obviously assume that this is the only room type. It also states 1st night is only charged in the case of ‘no show’.

Clearly, the guest house is not even aware of this.

I showed this to the receptionist. But we were right there, standing at reception because we had a room that was ‘unfair to other guests’ and had no running water.

I asked her to call the manager again. Explain to him he can keep my money but he’ll also probably lose his job. How can you outsource your booking process without having a clue on the management?  Clearlythey had no clue what was going on.

A few minutes later, she got off the phone. She said the manager said he still can’t process our deposit. He also won’t be returning to talk to us about this. But he won’t charge our card any further.

Wow, that’s nice to know. Thank you sooo much. What great service indeed!

Conclusion

Was it this difficult to keep your customers happy? Hotels need to realise that your customer is your business. Whether it
is $5.95 on a deposit or $300, you have to realise that holding onto that money for your bottom line, and making your customer feel like it is their fault, is not the way to do business. It will only affect you in the long run.

Fortunately, we found a much better place to stay in…

Yeah, I love food. I love it so much that I often snap photos of what I eat to make my facebook friends jealous. Hell, I even embarrass the Japanese tourists with their big ass Canon 3CCD HD camcorders.

That’s how much I love food.

So when I get to a new city, good food is a priority. Here are 5 restaurants we discovered from our research, during our time in San Jose Costa Rica that would make a good starting point for you if you are ever there:

1. Cafe Mundo
Address: Calle 15 and Av. 9
Phone: +506-2222-6190
Cuisine Type: Italian
Hours : Mon-Thurs 11am-11pm; Fri 11am-midnight; Sat 5pm-midnight
Price range: $5-$20

We ate at Cafe Mundo on our very first evening. The owner at our hotel (Casa 69) recommended it to us. With no signs out front, it took us a little while to find it. Good thing my blackberry had GPS built in. The restaurant is well hidden in an old converted mansion, and a great spot for people watching. The menu here, while varied, is mainly Italian. Options range from salads to pasta to steak. Wall murals by Costa Rican artist Miguel Cassafont adorn the place. Our waiter looked like a Russian hit man, but service was generally ok. The standard 23% surcharge for tips and taxes in Costa Rica adds up though, so bear this in mind before thinking you are going to splash it like a king.

2. La Esquina de Buenos Aires
Address: Calle 11, Avenida 4
Phone: +506 2223 1909
Cuisine: Argentine
Hours: M-F 11:30 am to 3:00 pm and 6:00 pm to 10.30 pm, Sat 12:00 pm to 11:00 pm, Sun. 12:00pm to 10:00pm.
Cost: $25-$30 per person

Insist you want to splash your cash? Well, La Esquina is the place to do it. This Buenos Aires restaurant is rated as the best place for a steak and glass of red in town by the Lonely Planet. Food was on the spot, and service was fantastic. When you walk in the restaurant, the colonial touch will make you feel like you’re in San Telmo (the oldest barrio in Buenos Aires, Argentina). In fact, the entrance door to the restaurant was actually imported from Argentina.  My mouth still waters at the thought of those perfectly tender medium
rare filets. Yummy.

3. Vishnu
Address: Av. 1, between calles 1 and 3
Phone: +506 2256-6063
Cuisine Type:  Vegetarian/ fast food
Hours: Daily 7am-9:30pm
Prices: Main courses $3.50-$5

Costa Rica, surprisingly, has alot of vegetarian options. Vishnu is one of them. A famous San Jose chain, Vishnu is where both gringo and tico veggies go to, thanks to its no frills prices and great food. They also serve freshly squeezed orange juice unlike many places serving jugo de naranja with 50 spoons of sugar out of a bottle despite claiming it to be ‘fresco’. What to start with? Try the very filling plato del día that includes soup, salad, veggies, an entree, and dessert for under $4 for lunch. Oh… and the organic fruit ice cream layered over pineapples and papaya… yummy. We will be back.

4. Tierra Nuestra
Address: Avenida 2 & Calle 15
Phone: +506 258 6500
Price: $20-$30
Hours: 24 hours
Phone: (506) 258-6500

Tierra Nuestra is a ranch style restaurant located between downtown and the embassy area. It has a Costa Rican campesino (farmer/peasant) style theme, as witnessed by the cups, onions and peppers dangling from the ceiling as soon as you walk in. The food is served on heaving wooden platters spilling casados. Even Tico families pack the place on weekends. But this place is not cheap. Our total ended up as US$56. But the portions here are huge, and frankly we should have gone more conservative as one dish was really enough for 2 hungry gringos with leftovers. Look out for Jeffrey, get him to serve you. He will try his best to chat up your girlfriend… and fail miserably. Adds to the amusement.

5. El Buen Comer
Address: Just off Calle 25bis
Phone: +506 233 3857
Cuisine: Latin American
Price: $5-$10

They say to leave the best for the last (but not the least). El Buen Comer would be that last but mandatory best. This is a restaurant we discovered on our very last day in San Jose before departing to Dominical and Santa Teresa. This simple looking restaurant from the outside may not immediately catch your attention, but as soon as you walk in, you will notice that there are almost no tourists. Instead, ticos pack the place, enjoying their healthy portions of casados, ensaladas and papaya shakes. This restaurant actually reshaped the rest of our dining taste here.

Got any other places that we should check out when we return to San Jose Costa Rica? I’d love to know. Please share them in the comments below.

There is only so much space to cram your whole life into one suitcase.

Last year, when I decided to relocate, I had a measely 20kg allowance that came with my cheap one way plane ticket.

That’s what I get for flying economy.

At that point, I realized that I had to either get rid of everything. It was either that, or to hawk some stuff on eBay/Gumtree, and ship the rest home.

4 Problems with shipping stuff home

Problem #1: I was in the UK. Home was in Hong Kong.

Problem #2: Shipping internationally looked expensive and untrustworthy.

Problem #3: I had my own luggage to ship.

Problem #4: Most companies gave rough estimates.

So to resolve the issues above, I needed to find a reliable service. I started by comparing Royal Mail, Parcel Force, DHL, Fed-Ex, amongst other shipping companies listed in the yellow pages. Most of these services quoted upwards of £150 for a 10 kg box. Before VAT. Shippers mostly offered an estimate quote, and had crappy websites lacking a useful interface.

I like transparency, so they had to go.

Voovit

I got pretty close to donating my photo album to the grinders. One day, by chance I discovered a forum thread discussing removal services. A couple of people mentioned a company called Voovit (www.voovit.com). The name sounded like a web 2.0 biz. I got curious.

It turns out that Voovit specialises in international shipping from the UK. They also provided their own special boxes that are twice as thick as standard storage cardboards.

Best of all, they could ship my own luggage for a small extra fee.

After exploring their website, I got a specific quote. The total would only be £240 for 5 boxes. £20 would be a refundable deposit.

There are a couple of restrictions, none of which affected me, but worth noting anyway:

1. You do your own packing: Voovit does pretty much everything else, but you do need to pack. They give very good guidelines on how to pack safely.

2. Total dimensions of goods must be under 300 cm after adding the length + 2x height + 2x width. But the average suitcase size is way under this.

3. Shipping gets to your local depot. You have some local fees to pay (should there be custom, handling etc.). If you want to save money you can pick this up from them, or you can pay a little extra to have it shipped to your door.

None ofI these were issues for me. I wanted to pack myself, my largest suitcase was within the dimensions (and it was a large suitcase). Hong Kong was a small place, and the depot charges were all very reasonable (no more than £100 including delivery to my door).

Process

After filling in the simple online form, I got a few emails from their ops team, giving me step by step instructions.

Within 24 hours, Voovit boxes arrived at my door.

We had a special request asking for their drivers to call when outside because our doorbell was not working at the time (a trade off for the cheap rent). We were told to put a note on the front door. The boxes were delivered successfully. The boxes even came with a roll of their own tape, which I thought was a nice touch.

Do note: calling their ops used to cost 50p a minute on a 0900 number. But email correspondence is more than efficient. I never required the phone.

*Update: Since my shipment, Voovit now has a low cost VOIP number. The details are in the registration/quotation email, so people who register don’t have to use the helpline if they don’t want to.

Packing

Creating the packing list was easy: we just logged into to the Voovit member’s area and provided a general item count in each box with the total value. e.g. 15 shirts worth £250, my hair gel worth £0.50, the photos worth priceless etc. The list was probably designed just to make sure you aren’t smuggling drugs.

Payment was easy. Paid by card. The deposit of £20 was deducted from my final total.

Now I just had to wait for arrival.

Arrival

I was traveling through Asia for the next 2-3 months, so I completely forgot about it. About 2 months later, I got an email stating that my stuff was now at the Hong Kong international terminal port.

The depot charged around £100 including all terminal/tax/custom fees and delivery. A few days later, they delivered it right to my house. Everything was there! I will however say to be careful with packing. A few fragile items were damaged. The shippers must have thrown the boxes around.

To be fair to Voovit though, they did arrange everything smoothly, and gave detailed instructions with the packing.  I should have just packed more carefully, but I was in a rush leaving. Having all my memorable stuff safely back home though is, well, priceless.

Final Thoughts

Overall, I am very impressed with the service. They don’t ship to every country though so check their website. If they do ship to your country you can get your own quote through their website.

If you have any experiences with Voovit or experiences with international shipping, please post in the comments below.